Dear Customers,
Thank you for choosing us! We deeply value our customer relationships and prioritize your happiness. We strive to accommodate your requests to the best of our ability, as demonstrated by our loyal and satisfied customer base.
Click here to place Return/Exchange Request
Return and Exchange Policy:
- Eligibility: Return and exchange requests can be made within 7 days from the date of delivery.
- Reverse Pick-Up: We provide reverse pick-up services. A fee of Rs.100/- will be deducted from the refund per order, regardless of the number of items.
- Pick-up will be attempted twice. If unsuccessful, you will need to send the shipment back to our company address.
- Reverse pick-up is subject to service availability in your area PIN code.
- COD Orders: For COD orders, store credit will be provided within 1-2 working days from the day of return pick-up.
- Product Condition: Products must be returned in the same condition as shipped. Items returned in poor condition or clearly worn will not be refunded.
Refund Process:
- Prepaid Orders: Allow 7 days for the return to be processed and for the amount to appear in your bank account.
- Refunds/bank transfers apply only to prepaid orders made on our website.
- COD payments will receive store credit/discount coupon equivalent to the amount paid.
- Non-Refundable Items: Reward points, store credits, COD Charges and shipping charges are non-refundable.
Returns for Promotional Deals:
- BOGO Sales: Items purchased during Buy 1 Get 1 Free promotions or similar deals are not eligible for returns.
Self-Shipping for Returns:
- Non-Serviceable PIN Codes: If reverse pick-up is not available, courier the product(s) to the following address:
BUSHIRT WAREHOUSE NO.299, 2nd Flood, Chairman Kariyanna Road, Magadi Main Road, Sunkadkatte, Bangalore – 560091.
- Products must be in unused condition with original tags and packaging intact.
- Ensure secure packaging and include the ORDER ID and registered mobile number.
Important Notes:
- Courier Service Recommendation: Avoid using The Professional Couriers for self-return; they are unreliable. We recommend using Speed Post.
- Bank Account Details: The accuracy of bank account details provided by the customer is their responsibility.
- Delivery Issues: If notified of order delivery but not received, contact us within 24 hours.
Contact Us:
- Email: info@bushirt.in
- Whats App: +918310885863
