Returns/Exchange and Refund Policy - Product Page

BUSHIRT RETURN & EXCHANGE POLICY

  • 7-Day Policy: Raise your return/exchange request within 7 days of delivery.

  • Product Condition: Items must be unused, unwashed, unaltered and have original tags attached.

  • Exchange: Size/colour exchange is subject to availability. Exchanged products cannot be returned again.

  • Return Fee: ₹100 per order will be deducted from customer-initiated return refunds. No fee applies to confirmed wrong, damaged or defective products.

  • Pickup: Reverse pickup is subject to PIN-code availability, with up to 2 pickup attempts.

  • Refunds: Prepaid refunds are processed to the original payment method. COD refunds can be made to bank/UPI or issued as BUSHIRT Store Credit. Please allow up to 7 working days after approval.

  • Defective/Wrong Product: Contact us within 48 hours of delivery with your Order ID and photos/videos.

  • BOGO/Promotional Orders: Returns/exchanges may not be applicable where the offer terms specifically exclude them.

  • Non-Returnable: Used, washed, altered, damaged products, Final Sale items and products specifically excluded under promotional offers are not eligible.

  • Non-Serviceable PIN: If pickup isn't available, self-ship the product to our warehouse. Include your Order ID and registered mobile number.

Warehouse:
BUSHIRT, No. 299, 2nd Floor, Chairman Kariyanna Road, Magadi Main Road, Sunkadkatte, Bangalore – 560091, Karnataka.

Support: info@bushirt.in | WhatsApp: +91 63636 17240 | Call: +91 83108 85863